60TB.tech

AI Systems Architect | Automation Engineer | William Azada

will@60tb.tech LinkedIn GitHub

Build automation that actually works

20+ years architecting AI systems, integrations, and workflows that solve real business problems. Deep expertise in Rewst platform, cloud infrastructure, and agentic AI workflows.

Let's Talk

What I Do

Rewst Platform Expertise

Deep platform knowledge from working with the platform at scale. Complex integrations, workflow design, API troubleshooting, and rollout strategy for MSPs. Experience with 2,000+ customer environments, handling platform defects and architectural issues.

Cloud Architecture & Migration

AWS Certified Solutions Architect designing serverless automation pipelines, infrastructure migrations, and scalable cloud systems. Worked at 60TB+ scale handling architectural bottlenecks, database optimization, and performance issues.

AI Workflow Development

Building agentic AI systems using vector databases, LangGraph, state machines, and GraphRAG for real business applications. Production workflows with observability and reliability built in—not theoretical AI hype.

API Integration & Development

Deep experience with REST, GraphQL, OpenAPI, webhooks, and OAuth flows. Built integrations for MSP tools including ConnectWise, NinjaOne, and Datto. Fixed architectural issues in production systems and discovered undocumented API functionality.

MSP Tool Stack Integration

Hands-on experience with ConnectWise, NinjaOne, Datto, Kaseya, Huntress, Halo PSA, Duo, Meraki, and other MSP platforms. Understanding of workflow automation needs specific to managed service providers.

Infrastructure Assessment & Optimization

Analyzing production systems for architectural problems, database contention, scalability constraints, and other forms of technical debt. Identified multi-million dollar operational improvements and built the remediation plans to execute them.

Track Record

$10M+

Infrastructure savings identified through assessment

400%

Deployment rate improvement for user endpoints

200+

Platform defects resolved including core architectural issues

60TB+

Production scale systems analyzed for performance optimization

Technical Expertise

Rewst Platform AWS Solutions Architecture Python JavaScript/TypeScript REST & GraphQL APIs PostgreSQL & MySQL Docker & Kubernetes Terraform & Ansible AI/ML Workflows Vector Databases LangGraph & Agentics OAuth2 & OIDC ConnectWise MSP Tools PowerShell & Bash Grafana & Prometheus

Why Work With Me

No learning curve on your dime. Deep platform knowledge from working with Rewst at scale, including undocumented behavior and known limitations. Supported 2,000+ MSP customers.
Real-world MSP experience. Understanding of the specific workflow automation needs of managed service providers, not just generic automation theory.
Technical depth. Can analyze production code for architectural issues, optimize databases at scale, and build observability infrastructure where none exists.
Business-focused solutions. 20+ years translating technical constraints into business value. Clear communication with stakeholders while handling complex technical implementation.
Proven results. Track record of identifying multi-million dollar improvements, resolving complex integration issues, and delivering projects that move the needle.
Consulting Rate: $225/hour for specialized platform consulting and systems architecture work. Project-based pricing available for defined scope engagements.